Welcome to our online store

We at Splendideals respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy which describes the types of personal information we collect at our Site Splendideals.sg, and how we may use that information, and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list or ask us any questions you may have about our use of your personal information. Please note that this Privacy Policy governs all and any information provided to us.

 

INFORMATION WE COLLECT

We collect information from you when you register on our site or fill out a form.

When ordering or registering on our site, you may be asked to supply us with detailed information to personalise your shopping experience.

You may, however, choose to visit our site anonymously

 

COMMUNICATIONS TO SERVE YOU BETTER

All registered users will receive a welcome email to confirm their registration. These types of communications are necessary to respond to your concerns and provide you with the highest level of customer service.

Information we collected will be used in one of the following ways:

  • To personalised your shopping experience
  • To improve our website
  • To improve our customers service
  • To process transactions
  • To send periodic marketing emails solely on the Site

To administer contest, promotions, survey or other Site features

We implement a series of security features to maintain the safety of your personal information when you access them in our Site.

 

REVIEWS/TESTIMONIALS/SHARE

If you review a product on our site, your review may be posted on our website as well as on a partners' network site that shares reviews with other shopping communities. When you use "Share" to post to social networking sites or to tell your friends about our site, the information is collected by a third party site to facilitate your postings. "Share" allows you to enter your friend's email address and/or import email contacts from various email service providers. Once the email addresses are imported, you must manually click on each email address you wish to send a communication to. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on the Websites unless they inform us otherwise by following the instructions we provide.

 

USE OF COOKIES

A cookie holds information a site may need to personalize your experience and gathers web site statistical data. This information allows us to better administer the Site and provide a more tailored and user-friendly service. Each time you visit our Site from the same computer or device, the cookie will be retrieved from your computer or device, enabling our Site to recognise your computer or device as having previously visited our Site and thereby increase the functionality of our Site on your computer or device. However, none of this is associated with you as an individual and is measured only in aggregate. To browse without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Your experience of the Site may be different if you set your browser to block cookies.

 

ANALYSIS

We also use Google Analytics, as well as standard Web server log files to help us count visitors and evaluate our Web site's technical capacity. This information tells us how many people visit the Site and helps us decide how to arrange pages in the most user-friendly way. It also helps us keep the site browser-friendly and more useful to our visitors. We record information on site traffic, but not on individual visitors to our Site, so no personal information about you will be kept or used, unless you have selected to opt-in to participate in an email program

 

INFORMATION WE SHARE AND WITH WHOM WE SHARE IT

We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.
We may share your personal information with our affiliates, subsidiaries or partners of Splendideals. Information will also be shared with our marketing; logistics service providers, credit card and payment processing companies, and other agents acting on behalf of Splendideals. We are unable to offer the benefits of our Site to anyone who does not consent to the sharing of their personal information with us.

Compliant with law and fraud protection - We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

 

CHILDRENS PRIVACY

Unless designated for use on children, products on the Site are not intended for or suitable for use on children or by children without the express consent and participation of a parent or guardian. We are concerned about the safety of children when they use the Internet and do not knowingly request or collect personally identifiable information online from any person under the age of 18.

 

OPT-OUT AND MANAGING YOUR PREFERENCES

You may choose whether or not you would like to receive marketing communications from us. You may change your preferences with respect to marketing communications at any time clicking the "unsubscribe" link at the bottom of each email you receive from us specifying that you no longer consent to receive email or sms. We may occasionally provide you with the opportunity to opt in to receive email messages from third parties. If you do opt in, we'll share your e-mail address with the specific third party in question. Please review their privacy policies to see how they treat your personal information.

 

SECURITY

We use certain security measures to protect the personal information you submit to the Site. We use firewall technology, password controls, and other technological safeguards in maintaining the Site. Although we have implemented the above security measures for this Site, you should be aware that 100% security is not possible.

 

RIGHTS TO AMEND POLICY

Splendideals reserves the right to amend the Privacy Policy at any time and will place any such amendments on this Site.

 

PRIVACY SUPPORT

To allow us to serve you better we encourage you to regularly review and update your personal information. You may obtain upon request a summary of the personal information on record with us. You also may request that we correct any such personal information about you, remove such information from our marketing databases, or dispose of any or all personal information about you.